Dating Referral Services Agreement (Includes Terms of Service, Identity Verification, and Dating Safety Notice)

This Agreement is between Changing Us LLC, doing business as By Design ("we," "us"), who operates strictly online and via phone.

Contact information for notices is contactme@changingus.org.

This agreement is written to comply with the Illinois Dating Referral Services Act, 815 ILCS 615 (the "Act"), and, to the extent it applies to us, the Internet Dating, Internet Child Care, Internet Senior Care, and Internet Home Care Safety Act, 815 ILCS 518. The Wisconsin Addendum is part of the Dating Referral Services Agreement (the "Agreement") between Changing Us DBA BY DESIGN ("we," "us") and the customer named below ("you"). It is written to comply with Wisconsin's dating service law, Wis. Stat. § 100.175.

1. Definitions

"Services" means the dating referral, education, coaching, and related services described in Section 2 and on Schedule A (attached).

"Introduction" means our presentation of another participant to you for the purpose of a possible social or romantic encounter, together with a suggested date venue and conversation questions.

"Business Day" means Monday through Friday, other than legal holidays. We deliver Services by phone and video and do not operate a walk-in facility.

"Participant" means any person enrolled in our program, including you.

2. The Program and What You Receive

2.1 Application. Applying is free and creates no obligation. We decide in our discretion whether to accept an applicant, and we will tell you if we do not.

2.2 Meet the Relationship Coach. A one-hour phone session in which we review your application, discuss your readiness, and decide with you whether to begin with the program or with coaching first.

2.3 Core needs survey. A short survey on the emotional needs you tend to look to relationships to meet. There is no charge.

2.4 Program sessions or coaching. You choose one, and each is six sessions: (a) the group sessions (six two-hour Zoom audio sessions); (b) the private sessions (six two-hour one-on-one sessions); or (c) one-on-one coaching (six one-hour sessions) to prepare you for the program. Session topics include your emotional needs, relationship expectations, values and worldview, personal and relationship goals, a healthy relationship model and dating timeline, preferences and dealbreakers, preparing for engagement, and marriage-planning.

2.5 Introduction or Mingle. After you finish the six sessions, we may offer you an Introduction, or you may join the Mingle, a recurring gathering of people who have completed the six sessions. We do not promise an Introduction is available at any particular time (see Section 3.4).

2.6 Ongoing coaching. After the 6 sessions, in order to continue participating in the program, including staying active in the dating pool for a potential match, and/or participating in the mingle, there is a monthly subscription that includes coaching of up to two sessions per month.

2.7 Chaperone (optional). See Section 16.

3. Expected Outcome: What This Program Is and Is Not

3.1 The outcome you are paying for. The expected outcome of this program is (a) the maturity needed to date wisely, including self-knowledge, healthy boundaries, and the ability to communicate and meet your needs, and (b) exposure to other people who have also been educated in the same material.

3.2 What is not promised. There is not guarantee that you will obtain a date or a long-term relationship. We do not promise or guarantee that you will receive an Introduction, go on a date, be chosen by another Participant, find a relationship, become engaged, or marry.

3.3 No success claims. We do not promise compatibility, attraction, or that another Participant will want to meet you. We do not publish or rely on success rates. If anyone on our team tells you otherwise, tell us in writing before you sign, because you should not rely on it.

3.4 Size of the group. If you are signing this Agreement as a Founding Member, know that you are among the first participants to go through the program, so you will be the first to have completed the program. Therefore, we cannot guarantee the number of participants. We do not guarantee that someone suited to you will be available at any given time.

3.5 Not therapy. Coaching and group sessions are educational in nature. They are not counseling, therapy, medical care, or legal advice.

4. Fees and Payment

4.1 Fees. Fees are listed in Schedule A. There are no other charges unless you agree to them in writing.

4.2 When fees are due. You pay for each step when you reach it, as shown in Schedule A. We do not charge for a later step until you choose it. The Introduction fee is due only after we present a proposed Introduction and you accept it.

4.3 Added services. If you later add Services, we will do so by written addendum. Every addendum is part of this single Agreement and does not create a second contract. You may cancel any addendum within the same period and on the same terms as Section 6, with a refund of all monies paid under that addendum.

4.4 No notes, no long financing. We will not ask you to sign any promissory note that could cut off your rights or defenses against us. If we ever assign this Agreement, your rights and defenses against us are not cut off, and the assignee is not a holder in due course. No payment or financing under this Agreement will extend beyond three (3) years from the date you sign, and the term is never measured by the length of your life.

4.5 Payment methods. We use Stripe as our payment processor and are bound by Stripe’s terms and conditions. Stripe accommodates the use of credits cards, Apple Pay, PayPal, and ACH payments, and may offer other payment methods as their platform expands. Refunds are returned to your original payment method.

5. Term and Renewal

5.1 Initial term. This Agreement begins when you sign it and lasts 24 months, unless it ends sooner under this Agreement. All group sessions must be completed within 24 months of when you sign this agreement.

5.2 Monthly services. Monthly services (the Mingle and ongoing coaching) continue month to month during the term. You may stop them at any time by written notice (email is fine), effective at the end of the month in which we receive your notice. There is no penalty.

5.3 Renewal. After the initial term ends, you may choose to renew by enrolling in the program again. Renewal is never automatic. If you do nothing, this Agreement simply ends.

6. Your Right to Cancel (Three-Day Notice)

YOU MAY CANCEL THIS AGREEMENT WITHIN THREE (3) BUSINESS DAYS AFTER THE FIRST BUSINESS DAY AFTER YOU SIGN IT. IF YOU CANCEL, ALL MONIES PAID UNDER THIS AGREEMENT WILL BE REFUNDED TO YOU.

6.1 Refund of everything you paid. If you cancel within this period, we will refund all monies you paid under this Agreement. You do not need to give a reason for cancellation.

6.2 Other rights. Your right to cancel under this Section is in addition to any other contract rights or remedies provided by law.

6.3 No rush to start. Unless you ask us in writing to begin earlier, we will not start any paid Service until the cancellation period has ended. Starting early does not reduce your right to a full refund.

7. Cancellation if You Move

7.1 If you relocate your residence to a location that is more than 20 miles outside of our service area for the program, you enrolled in, this agreement will be cancelled.

7.2 If you cancel under this Section, you owe only that portion of the charges allocable to the time before you inform us of your relocation.

7.3 Because our Services are delivered by phone and video, you may also choose to keep receiving them instead of cancelling, although this could impact your ability to be be matched or to attend the mingles due to your physical distance from the program’s location.

8. If You Die

If you die during the term of this Agreement, your estate is liable only for that portion of the charges allocable to the time before your death. We have the right to require and verify reasonable evidence of the death, such as a death certificate. We will refund any amount paid for time after your death within 30 days of receiving the cancellation notice (see Section 9).

9. How to Cancel, and When You Get Your Refund

9.1 Written notice. A notice of cancellation under Sections 6, 7, or 8 must be in writing (email is fine).

9.2 Form. You may use the attached Notice of Cancellation or any signed, dated writing that clearly says you are cancelling.

9.3 Refund deadline. All refunds to which you or your estate are entitled will be made within 30 days of our receipt of your cancellation notice.

10. If Our Services Are Not Available When Promised

If the Services you contracted for are not available within six (6) months from the date you sign this Agreement, or within three (3) months of any start date written in this Agreement, whichever is earlier, you may cancel this Agreement at your option, and we will refund all payments within 30 days of receiving your written cancellation notice. This applies if we are a new or planned enterprise or are still setting up when you sign.

11. Ending This Agreement at Other Times

11.1 You may stop at any time. After the cancellation period, you may end this Agreement at any time by written notice (email is fine). You will owe only for Services delivered or scheduled before the notice. For group sessions and individual coaching, each session is valued at the amount shown in Schedule A. We will refund any prepaid amount for sessions you have not used within 30 days of your notice.

11.2 We may end it for cause. We may end this Agreement if you give us false information, violate Section 14, or if we reasonably believe your participation creates a safety risk to others. We will tell you why in writing and refund any prepaid amount for Services not delivered.

11.3 If we cannot perform. If we stop operating or cannot deliver Services you have paid for, we will refund the unused portion within 30 days.

11.4 Not ready for the Program. If after the “Meet the Relationship Coach” session we recommend coaching first, you decide whether to continue. You are never required to buy additional Services.

12. Identity Verification

12.1 What we do. Before we accept you into the program or introduce you to anyone, we:

• check a current government-issued photo ID, live on video during a coaching session, against the name and age on your application;

• confirm that you are at least 18 years old; and

• confirm your email address

12.2 Your information is protected. We check your ID by eye and do not use facial-recognition or other biometric software. We do not keep a copy of your ID after the check.

12.3 What you promise. You promise that everything you tell us is true and complete, including your name, age, marital status, and background. You must be legally free to date (not currently married). You agree to tell us promptly if anything changes.

12.4 The limits of verification. Identity verification only confirms that your ID appears to match you. It does not confirm anyone's character, history, intentions, or safety, and it is not a background check. We apply the same identity check to every Participant we introduce, but we cannot guarantee that every Participant has been truthful.

13. Dating Safety

13.1 Safety Awareness Notification. Please follow these practices when meeting anyone, including someone we introduce:

• Meet in a public place during the day or early evening, and stay in public for the first several dates.

• Tell a trusted friend or family member who you are meeting, where, and when, and check in afterward.

• Provide your own transportation to and from every meeting.

• Protect personal information. Do not share your home address, workplace details, financial information, or passwords early on. Anyone able to commit identity theft can use this information.

• Never send money or lend money to someone you are getting to know.

• Do your own research. Search the person's name, look at their public profiles, and ask for references.

• Trust your instincts. If something feels wrong, leave. You owe no one an explanation.

• Limit alcohol and never leave drinks unattended.

• Follow the dating guidelines taught in the program and ask for a chaperone (Section 16) if you want one.

• Report concerns right away (Section 13.4). If you are in danger, call 911.

13.2 Criminal Background Screening Disclosure.

WE DO NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS ON OUR PARTICIPANTS. A PARTICIPANT MAY HAVE A CRIMINAL HISTORY WE DO NOT KNOW ABOUT. TAKE THE SAFETY PRECAUTIONS IN SECTION 13.1.

13.3 Your own judgment. We introduce people and teach safe dating practices. We cannot control what Participants do outside our sessions. You are responsible for your own decisions about whom to meet and how.

13.4 Reporting a concern. Contact us by email at contactme@changingus.org. We will respond within two (2) Business Days. As a result of a report, we may pause a Participant's access to Introductions and the Mingle. We may share information with law enforcement where the law requires or permits it.

14. Participant Standards

You agree to: be honest in all dealings with us and other Participants; treat everyone with respect; keep other Participants' personal information and group discussions confidential; not record group sessions; not share another Participant's contact information without their permission; not use the program to sell anything or recruit; and follow the dating guidelines taught in the group.

The program is taught from a Christian perspective. You are not required to agree with every teaching, but you are expected to take part respectfully.

If you cannot attend a scheduled group session, there is no opportunity to reschedule or make up the session as group sessions are held once per program. If you will miss a session please give at least 24 hours' notice. We may be able to share with you the material that you missed. You will not be refunded for missed sessions.

If you miss more than one group session, you will have missed a significant amount of the information provided in the program. Therefore, upon missing your second (and/or subsequent) group session, your participation will be suspended until the next group in your area is offered. You will not automatically be refunded for the services you have not used. The payment for unused services will apply when you are able to continue in the program with the next group in your area at which point you can participate in the group sessions that you had previously missed. You will not be starting the program over. Alternatively, you can elect to purchase individual coaching sessions at an additional cost in order to stay current with the information provided in the group sessions and stay in your current program.

15. Privacy and Confidentiality

15.1 What we collect. Our application asks for sensitive information, such as your faith background, relationship history, finances, substance use, and personal history. We collect it only to decide whether the program fits you, to teach and coach you, and to find suitable Introductions.

15.2 How we use it. We do not sell your information. We share information with another Participant only if you approve what is shared. We use service providers (for example, video and payment processors) who are bound to protect your information. We protect your information with reasonable security measures.

15.3 Exceptions. We may disclose information where the law requires or permits, including to prevent imminent serious harm to you or someone else. Coaching conversations are not legally privileged.

15.4 Retention and deletion. The law requires us to keep this Agreement for as long as it is in effect and for three (3) years afterward. We will delete your application answers 12 months after this Agreement ends unless you ask us to delete them sooner. To make a request, contact contactme@changingus.org

16. Chaperone Service (Optional)

You may book a chaperone to accompany you on a date. The availability of a chaperone to accompany you is not guaranteed, but every effort will be made to accommodate the day and time of your date. The fee for this service is billed per hour and will be collected at the end of your date for the time actually provided. Whoever requested the chaperone will be responsible to pay for the chaperone. If both people request it, the fee can be split. A chaperone is someone who stays within line of sight during your date but does not listen in on your conversations or participate in your date. They are there to provide a sense of accountability and safety for you and your date. A chaperone is not a licensed security guard or law enforcement officer, does not carry weapons, and cannot guarantee your safety. You may cancel a chaperone booking without charge if you give at least 24 hours' notice.

17. Your Rights Under Illinois Law

17.1 The Act controls. This Agreement is subject to the Illinois Dating Referral Services Act, 815 ILCS 615. If anything in this Agreement conflicts with the Act, the Act controls.

17.2 No waiver. Any waiver by you of the provisions of the Act is void and unenforceable.

17.3 Honest dealing. We will not use coercive sales tactics. We will not misrepresent the quality, benefits, or nature of our Services, the qualifications or number of other Participants, or the success we have had in making matches or referrals.

17.4 False information. Any contract entered into in reliance on false, fraudulent, or misleading information, representation, notice, or advertisement by us or any of our employees or agents is void and unenforceable.

17.5 Compliance. A contract for dating referral services that does not comply with the Act is void and unenforceable.

17.6 One contract. All contracts between us and you whose terms overlap for any period are treated as one contract. We will not sell or permit you to become obligated under more than one contract at the same time to avoid the Act.

17.7 Unconscionable terms. If a court finds that this Agreement or any part of it was unconscionable when made, the court may refuse to enforce it, enforce the rest without that part, or limit that part to avoid an unconscionable result.

17.8 Your remedies. If you are injured by a violation of the Act, you may bring an action for damages. The court may enter judgment for three times your actual damages, plus costs and reasonable attorney's fees. The Illinois Attorney General may also enforce the Act, using the remedies and authority of the Consumer Fraud and Deceptive Business Practices Act.

17.9 Other laws. The Act is not exclusive. This Agreement does not take away any other right or remedy you have under law.

18. Disclaimers

We do not control the actions of other Participants and are not responsible for their conduct inside or outside of sessions. Nothing in this Agreement limits any right or remedy that cannot lawfully be limited, including those in Section 17, or our responsibility for our own negligence or misconduct.

19. General Terms

19.1 Copy and records. We will give you a complete copy of this signed Agreement at the time you sign it, in electronic form. We keep the original for as long as the Agreement is in effect and for three (3) years afterward.

19.2 Entire agreement. This Agreement, including Schedule A and the Notice of Cancellation, is our entire agreement. Changes must be in writing and signed by both of us, and we will not make any change that reduces your rights under the Act.

19.3 Notices to you. We will send notices to the email address you gave us. Please tell us if it changes.

19.4 State law. This Agreement is governed by Illinois and Wisconsin state law.

19.5 Severability. If a part of this Agreement is found unenforceable, the rest remains in effect.

19.6 Customers outside Illinois and Wisconsin. If you live outside Illinois or Wisconsin, your state's law may give you additional rights.

Acknowledgment and Signatures

By signing, you confirm that you have read this entire Agreement. You also confirm that:

• You understand that you will receive a complete copy of this Agreement at the time you sign it.

• You understand that you may cancel within three (3) business days after the first business day after you sign and receive a refund of all monies paid (Section 6).

• You understand the expected outcome is maturity to date wisely and exposure to others who have also been educated, and that there is no promise of a date or a long-term relationship (Section 3).

• You have read the Dating Safety Awareness Notification and the Criminal Background Screening Disclosure (Section 13).

This agreement is entered into between you, the Customer, and CHANGING US Doing Business As BY DESIGN

Wisconsin Addendum to the Dating Referral Services Agreement

This Addendum is part of the Dating Referral Services Agreement (the "Agreement") between Changing Us DBA BY DESIGN ("we," "us") and the customer named below ("you"). It is written to comply with Wisconsin's dating service law, Wis. Stat. § 100.175.

When this Addendum applies. This Addendum applies because we operate from Wisconsin. It also applies if you live in Wisconsin when you sign. If this Addendum and the Agreement conflict, this Addendum controls, and whichever term is more favorable to you applies.

KEY POINTS FOR WISCONSIN CUSTOMERS

1. You may cancel until midnight of the 3rd day after you sign, and every payment you made will be refunded within 21 days after we receive your notice (Section 2).

2. You will never be required to pay more than $100 for DATING Services before you receive them or have the chance to receive them (Section 3).

3. The full price, with no interest or other charges, and the length of the contract are stated in Schedule A-WI (Section 4).

1. Wisconsin Law Applies

1.1 Under Wisconsin law, a "dating service" is a service that purports to assist a person in obtaining friendship or companionship through a program in which a person is provided an opportunity to meet other persons. Our six-session program, match-making service, and the mingle are all treated as a dating service for purposes of this Addendum. The individual relationship coaching is excluded from the definition of “dating service.”

1.2 Wis. Stat. § 100.175 governs this Agreement for you. Sections 17.1 through 17.8 of the Agreement, which refer to Illinois law, do not apply to you. Section 7 of this Addendum replaces them.

1.3 The identity verification, dating safety notification, and criminal background screening disclosure in Sections 12 and 13 of the Agreement still apply to you.

2. Cancellation and Refunds

Right to Cancel. You are permitted to cancel this contract until midnight of the 3rd day after the date on which you signed the contract. If within this time period you decide you want to cancel this contract, you may do so by notifying Changing Us DBA By Design via email at contactme@changingus.org within the previously described time period. If you do so cancel, any payments made by you will be refunded within 21 days after notice of cancellation is delivered, and any evidence of any indebtedness executed by you will be canceled by Changing Us DBA By Design and arrangements will be made to relieve you of any further obligation to pay the same.

2.1 How to cancel. Send any writing that says you are cancelling by email to contactme@changingus.org.

2.2 Refund timing. We will refund all payments within 21 days after your notice of cancellation is delivered. This replaces the 30-day period in Section 9.3 of the Agreement for you. We will also cancel any evidence of indebtedness you signed and release you from any further obligation to pay it.

2.3 Additional rights. The relocation and death provisions in Sections 7 and 8 of the Agreement remain available to you in addition to this right. A refund under this Section includes money paid for Services you already received.

2.4 Addenda and renewals. The same right to cancel applies to any later addendum or renewal.

3. Limit on Payments Before Services in Wisconsin

3.1 We will not collect, or require you by contract to pay, more than $100 for Dating Services before you receive or have the opportunity to receive them.

3.2 Payment timing in Schedule A-WI replaces the payment timing in Schedule A and Sections 4.2 and 5.2 of the Agreement. You pay as each Service is delivered, except that the group sessions are paid at $99 per session in advance.

3.3 At no time will the total of the money you have paid for Dating Services not yet delivered exceed $100.

4. Length of Agreement and Price

4.1 Length. This Agreement is for the specified length of time stated in Schedule A-WI, which is not more than two (2) years.

4.2 Full price. The cost of the services are stated in Schedule A-WI. There is no interest and there are no other charges beyond what is listed there.

4.3 Renewals. Section 5.3 of the Agreement does not apply to you.

5. Your Copy

We will give you a complete copy of the signed Agreement and this Addendum at the time you sign them.

6. If We Do Not Perform

Under Wisconsin law, a dating service contract is unenforceable against you, and is a violation of the law, if it does not comply with Wis. Stat. § 100.175 or if we fail to perform the contract provisions the law requires. We will honor every refund and cancellation term in this Addendum.

7. Your Wisconsin Rights

7.1 Lawsuits. A person injured by a breach of a contract for dating services may bring a civil action to recover damages, together with costs and disbursements, including reasonable attorney fees, and other equitable relief the court decides.

7.2 State enforcement. The Wisconsin Department of Justice or any district attorney may seek injunctions, restitution for people who suffered loss, and civil forfeitures. If we have filed a financial commitment, the state may also recover on it for buyers who do not receive a refund due under Section 2.

7.3 Nothing is waived. This Addendum does not take away any other right or remedy you have under Wisconsin or federal law.

8. Governing Law

Wisconsin law governs the Agreement and this Addendum for you. Section 19.4 of the Agreement is replaced by this Section.

Signatures

By signing, I agree that:

I understand that I will receive a complete copy of the Agreement and this Addendum at the time I signed them.

I understand I may cancel until midnight of the 3rd day after I sign and receive a refund of every payment I made.

I understand I will never be required to pay more than $100 before I receive Services.

This agreement is entered into between you, the Customer, and CHANGING US Doing Business As BY DESIGN